Concur just announced a new partnership with Lufthansa to enable business travel bookings directly on LH.com while still giving travel managers all the same benefits, tools and visibility they get today on bookings made in Concur. Now business travelers flying on Lufthansa can have it all – the Perfect Trip complete with expense reports that write themselves and happy travel managers, no matter where they book.
Good news for managed travel programs and business travelers on Lufthansa, too
According to Concur expense data, one in five air bookings are made directly with suppliers, giving no control or visibility to travel managers. The majority of large, managed programs see significant direct air bookings in excess of 10%. But with the Concur TripLink solution, travel managers will be able to track, view and manage all bookings made directly on Lufthansa.com as soon as they occur.
The connection between Lufthansa and Concur helps companies improve policy compliance and duty of care. Business travelers still receive negotiated rates directly on LH.com and enjoy the benefit of having their itineraries and expense reports automatically populated in Concur.
“This is a major step for us in addressing new-generation needs for modern business travel,” said Joerg Hennemann, senior vice president of automated sales, pricing & distribution at Lufthansa. “By partnering with Concur, we are giving business travelers additional and unprecedented convenience: the choice to book their flights where they would like to receive negotiated corporate discounts, and still easily fulfill expense and reporting requirements.”
Concur TripLink helps travel managers meet travelers where they are
Concur TripLink addresses the growing challenges for businesses and travelers to manage travel and spend in a digital economy. Business travelers are consumers too, and they’re likely to book business flights the same way they’d book their next holiday. Concur TripLink captures data from flights, hotels and ground transportation – no matter where travel is booked.
Access to this booking data gives companies of all sizes insight into travel expenditures before they happen and a more complete picture of spend with specific suppliers, giving companies the information they need for better negotiations. The solution has seen strong growth; over the last quarter alone it saw a 20 percent increase in customer adoption.
TMCs are on board with TripLink
TripLink can also be offered as part of an overall TMC corporate solution to the corporate customer. Today, the following TMC Preferred Partners offer Concur TripLink integrations: Cain Travel, Christopherson Business Travel, Gant Travel and Travel Incorporated.
“Connecting with partners around the globe to capture spend and travel booking information wherever it happens is key to our Perfect Trip vision,” said Tim MacDonald, executive vice president of travel solutions for Concur. “Adding Lufthansa to our growing networked economy of Concur TripLink partners enables us to give our customers a transparent view of their spend, greater visibility into their travel plans and an effortless road to compliance for employees.”
The Concur TripLink integration with Lufthansa is expected to be available in 2016. The agreement is also available to other Lufthansa Group carriers such as Austrian Airlines, Brussels Airlines and Swiss. TripLink Partners previously announced include: Airbnb, Air Canada, Avis, Enterprise Rent-A-Car, InterContinental Hotels Group (IHG), National Car Rental, Marriott (International), Starwood Hotels & Resorts, Sixt and United Airlines. For more information about Triplink visit https://www.concur.com/en-us/triplink.
About Concur Concur, a part of SAP, imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses. By connecting data, applications and people, Concur delivers an effortless experience and total transparency into spending wherever and whenever it happens. Concur’s services adapt to individual employee preferences and scale to meet the needs of companies from small to large so they can focus on what matters most. Learn more at www.concur.com or the Concur blog.
About Lufthansa: One of the world's largest and most prestigious airlines, Lufthansa, serving 20 North American gateways, currently flies to 258 destinations in 80 countries. The air carrier offers hubs in Frankfurt and Munich. With the Lufthansa Group acquisition of Austrian Airlines, SWISS and a stake in Brussels Airlines, additional hubs include Vienna, Brussels, and Zurich. The entire Group flew a total of 106 million passengers in 2014. Lufthansa, along with its Group members and Star Alliance partners, serves over 1,300 destinations worldwide. An industry innovator, Lufthansa has long been committed to environmental care and sustainability, operating one of the most technologically-advanced and fuel-efficient fleet in the world. Its long-haul fleet to and from North America includes the Boeing 747-8 and the Airbus A380— the industries’ two most environmentally-friendly passenger aircraft. Lufthansa is the largest European operator of the A380 and was also the launch customer for the new Boeing 747-8. By 2025, Lufthansa will receive 272 new aircraft worth about EUR 38 billion in list prices on order. Known for its premium services, Lufthansa continues to build new or upgrade existing lounge facilities across its worldwide network and will spend more than USD 3.7 billion in new products and services by 2016. In 2014, Lufthansa introduced its new Premium Economy Class which offers further comfort and more personal space. By the end of 2015, Lufthansa’s entire long-haul fleet will feature all new onboard products in each class– bringing Lufthansa one step closer to becoming the first five-star airline in the Western Hemisphere. Additionally, nearly the entire Lufthansa long-haul fleet is equipped with its onboard broadband wireless Internet service, FlyNet. For more information or reservations, visit www.LH.com.