A Conference to Remember: Top Takeaways from Concur Fusion

For me, Fusion is all about sharing knowledge, networking and connecting with my Concur contacts. I’ve attended Fusion for three out of the last four years, and the event is always memorable for me for a few different reasons.


Industry insight


I usually look forward to the Roadmap sessions at Fusion the most because I like to see what the vision for Concur will for the coming year. To hear what Steve Singh and Rajeev Singh talk about in their keynotes – where they want to take the company, their vision of the T&E trends – their discussions have always been valuable for me.

Our company is trending more toward international travel as each year passes. That presents new challenges for us, and I’m interested in hearing advice from Concur leaders, as well as my peers, as we grow into global markets at Fusion 2013.


Earning expertise


Over the years that I’ve been attending Fusion, I’ve gone from the person asking all the questions of my peers to the one giving all the answers. For instance, in 2011, I was a session speaker at “Our Experience with End to End Travel & Expense” for the first time and recorded my first video for Concur Star.

I realized the connections I made at Fusion and the stories we shared there have affected my expertise as a Concur user. Now I’m the mature, wise user. But I still have lots to learn – that’s why I’m looking forward to Fusion 2013. It’s the perfect place to get nearly every question you might have about the Concur product answered, and expand your knowledge base.


Personal connections


For those who have never attended Fusion, I think it’s so important to go and meet the people behind the emails and releases. Talk with them. See the passion for their work in person. This year, I’m hoping to get caught up on networking and meet my new client services managers in Las Vegas.

Putting a face with an email address is important. Nothing substitutes personal connections. And for me, having my biggest supporters – Travel and Transport’s Margie Cope and Tim Arnold – at every Fusion conference has been a huge morale boost. They even sat in the front row of my speaker session! That’s support and dedication. They are very much a part of my Concur experience.

I always look forward to the vision that Concur presents for the future. Having missed Fusion in 2012, it’s time for me to reconnect to that industry insight and my peers. Based on my past experiences at Fusion, it’s a great event for thought leadership, honing your technical skills and making friends.

Look for me at #CF2013!


Mike Sesin has been Manager of Business Information Systems at Merkle for four years.   Have you registered for Fusion in Las Vegas? There’s still time to get a discount on your registration. Register for $995 until March 15th


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