Concur is an SAP Company

Users Guide to Risk Messaging

See how much easier Concur’s mobile app makes managing your travel and expenses.

Concur’s mobile app is available for iPhone®, iPad®, BlackBerry® or Android™. For mor information please visit our mobile app's page.


For US Customers

If you opt in to receive Locate & Alert texts, you will receive them from 35984.

Locate & Alert helps companies determine the location of employees by using address information in their Concur profile and updating it to reflect current travel plans booked through Concur or shared with TripIt®. Employees can also check-in through Concur's mobile application to transmit their current location to their employer and request assistance if needed. Employers may use Locate & Alert to send email, SMS text messages and voice messages to employees and control the content and frequency of messages sent to employees. Employees are not charged a fee to participate in Locate & Alert; however, message and data rates may apply. The frequency of text messages varies. The content rating for messages is 18+.

Locate & Alert is supported by the following US carriers: Alltel, CBW, Verizon Wireless, AT&T, Ntelos,T-Mobile, Sprint, Nextel, Virgin Mobile, U.S. Cellular, CSpire Wireless & Cellcom.

To opt out of receiving Locate & Alert Text Messages text STOP to 35984, or request more information by texting HELP to 35984.

For more information on Concur's privacy policy, visit www.concur.com/en-us/privacy-policy.
If you have questions on Locate & Alert you should first reach out to your Concur administrator. You can also reach out to LAHelp@concur.com.


For Canadian Customers

If you opt in to receive Locate & Alert texts, you will receive them from 35984.

Locate & Alert helps companies determine the location of employees by using address information in their Concur profile and updating it to reflect current travel plans booked through Concur or shared with TripIt®. Employees can also check-in through Concur's mobile application to transmit their current location to their employer and request assistance if needed. Employers may use Locate & Alert to send email, SMS text messages and voice messages to employees and control the content and frequency of messages sent to employees. Employees are not charged a fee to participate in Locate & Alert; however, standard SMS text message and data rates may apply. The frequency of text messages varies. The content rating for messages is 18+.

Locate & Alert is supported by the following Canadian carriers:

To opt out of receiving Locate & Alert Text Messages text STOP to 35984, or request more information by texting HELP to 35984.

For more information on Concur's privacy policy, visit www.concur.com/en-us/privacy-policy.
If you have questions on Locate & Alert you should first reach out to your Concur administrator. You can also reach out to LAHelp@concur.com.