When your travellers book outside your system, you may not be able to capture their itineraries, their whereabouts or what they’re spending. But here’s where the real issue lies: If you don’t know where your travellers are, you don’t have a way to keep them safe. The latest GBTA Europe survey highlights how your business travellers are booking, what they perceive about their level of safety, what types of safety training they want from you and other factors that can influence your duty of care. If half of your people book outside your system, how do you protect them all? Learn more in the research report.