Taking Control of Employee-Initiated Expenses with David Ballard

Research shows that employee-initiated expenses — hotel bills, meals, airfare, mileage, etc. — represent the second-largest employee expenditure for state and local governments after payroll.

Unfortunately, these costs also may be one of the least-managed areas of public sector budgets. One critical challenge is that many agencies struggle with legacy systems dependent on paper expense reporting and other outdated practices that make it difficult to track and account for this costly area.

In this Q&A with Government Technology, David Ballard, senior vice president for public sector at SAP Concur, discusses how automated expense reporting systems with modern mobile apps and cloud services help state and local officials better understand, optimize and reduce employee-initiated expenses.