San Francisco

Westin St. Francis
October 26, 2017

Do you want to maximize the value of your Concur solution?

Looking for insight into trends and developments around travel, expense, and invoice management? Network with other Concur clients, preferred partners, and industry experts to learn about the latest from Concur.

Registration is Closed

Keynote speakers

Jim Lucier

Chief Revenue Officer, North America and Chief Services Officer

Mr. Lucier's passion for driving sustainable organizational growth is supported by his commitment to customer-driven centricity - connecting Concur goals with customer needs. Jim was appointed Chief Revenue Officer, North America, in January 2017, while maintaining previous responsibilities as Chief Services Officer. In his role as Chief Revenue Officer, Jim is responsible for leading Enterprise and SMN markets in the United States and Canada and Global Operations for the Concur Distribution organization. As Chief Services Officer, Jim oversees the Services, Support and Customer Experience teams, who are focused on securing trust and advocacy with Concur customers. Jim's journey with Concur began in 2008 as SVP, and in 2011 he became General Manager for the Federal Government Business Unit. Jim's previous industry experience included senior leadership positions at JPMorgan Chase, Xign, Etensity and Gnossos Software.

Keynote speaker

Doug Anderson

SVP, Travel Product

Doug Anderson leads Concur's Travel Product Strategy, which includes our industry leading Online Booking Tool, market defining traveler productivity app, TripIt, as well as Travel Request and Duty of Care products. Named one of the Top 35 Under 35 Leaders in online travel by PhoCusWright, Doug brings extensive experience in the travel industry as an early adopter of online hotel distribution for Hilton Hotels, a member of the startup team, and Co-Founder and CPO of Beyond his travel passion, Doug supports youth development organizations and helps mentor aspiring leaders on the virtues of customer empathetic product management.

Keynote speaker

Dennis Miller

Director of Disbursement Services, University of San Francisco

Dennis Miller is the Director of Disbursement Services at the University of San Francisco where he has worked for eighteen years.  He implemented Concur 10 years ago and oversees an Accounts Payable team that administers the Concur Travel & Expense and Invoice systems. He has previous Human Resource experience in the title, staffing, and higher education fields.  He received his Bachelor of Science degree from the University of California at Davis, his certificate in Human Resource Management from UC Berkeley Extension, and his Master's in Organizational Development from the University of San Francisco.


* Schedule subject to change

October 26, 2017
Exhibitor Live
Educational Sessions
  • TripLink – A Product and Asset Overview
  • Tips and Tricks: Prepare for Takeoff!
  • Today, Tomorrow, and the Future – What’s Next and New with Concur
  • 10:50am-11:00am
    Educational Sessions
  • Concur Travel: 2017 Product Roadmap
  • Automating AP with Concur Invoice
  • Driving Visibility and Accountability with Dashboards and Actionable Analytics
  • 12:00pm-1:00pm
    Networking Lunch | Exhibitor Live
    Educational Sessions
  • Configuring Travel Discounts
  • Concur Mobile and ExpenseIt Pro: 2017 Product Roadmap
  • Reporting Best Practices
  • 1:50pm-2:00pm
    Educational Sessions
  • New for Admins: Non-Employee Travel and Virtual Payment
  • Concur Expense and Concur Invoice: 2017 Product Roadmap
  • Audit Best Practices Roundtable
  • 2:50pm-3:00pm
    Educational Sessions
  • Win/Win: Connecting Apps to Concur to Enhance Visibility and Traveler Delight
  • Integration with SAP ERP and S/4HANA: Facts and Features
  • Top 10 Features and Best Practices for Concur Expense
  • 4:00pm-5:00pm
    Networking Reception | Exhibitor Live
    Exhibitor Live
    Exhibitor Live is an opportunity to connect face-to-face with preferred partners and learn more about the integrated Concur ecosystem. See the full list of Exhibitors.
    Knowledge Desk
    Stop by the Knowledge Desk to connect with a Concur expert, get your questions answered, and gain valuable insight on how to improve usage.

    Location & transportation details

    Event location:
    Westin St. Francis

    Address: 335 Powell St
    San Francisco, CA 94102

    Public transportation:

    Click here for public transportation details to the Westin St. Francis.


    Garage parking: Overnight parking for USD $58.00, plus tax (14%), including in/out privileges daily (USD $65.00, plus tax (14%) for oversized vehicles or SUV’s)

    Dress code:

    Business casual


    If you are in need of hotel accommodations, book directly through the hotel here or use the below map to book an Airbnb.


    Please email if you have any questions.


    Fusion Exchange is a great opportunity to learn more about the Concur ecosystem by networking with some of our preferred partners.

    Are you interested in exhibiting at Fusion Exchange?
    Please contact us at for opportunities.