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Hospital Corporation of America

HCA Gains Visibility into Employee Bookings and Overall Spend with SAP Concur

Since its inception, HCA’s focus has always been centered on patient care, with an ongoing mission to deliver high-quality, cost-effective healthcare in the communities it serves. With help from SAP Concur, HCA has fundamentally changed the way it manages travel, processes expense reports and oversees T&E spend company-wide, transforming a disparate, cumbersome process into a seamless, end-to-end workflow.

Why HCA chose SAP Concur:

  • End-to-end travel and expense solution

  • Centralized processing

  • Increased efficiency for users and back-office staff

  • Reduced processing time

  • Integrates seamlessly with Lawson

  • Increased overall visibility

We went from processing for the corporate office to processing for the whole company – in less time with fewer people.


-Zach Clayton, Director of Disbursement Operations, HCA

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Industry

Health Care

Employees

204,000

Location

Nashville, Tennessee

Deployed

Concur® Expense
Concur® Intelligence
Service Administration
Concur® Expense Pay
Managed Reporting
User Support Desk

Available downloads

Full Case Study
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