Event registration & flights

Charlie receives a notification to register for his conference through Cvent and book his flights in Concur.

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Booking hotels

Charlie then reserves his London hotel using an event discount code.

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Digital itinerary

Charlie’s full itinerary appears in Concur Mobile and TripIt and will update automatically with any changes.

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Visa alert

Charlie receives an automated email with a link to apply for his Russian Visa.

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Roaming notification

Visage alerts the Mobility Manager that Charlie will be going abroad and lets them know which roaming package will be most cost-effective.

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VAT reminder

Charlie receives a reminder from Taxback on how to request a valid VAT receipt.

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Language & culture

He is prompted to update his TripLingo app to include Russia. He practices a few key phrases and reads about business customs.

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During Trip

Mileage tracking

Motus tracks Charlie’s business mileage using GPS and automatically creates his expense entry.

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Coffee break

Charlie uses his Starbucks app to buy coffee and his receipt automatically flows into Concur.

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Wifi win

Charlie uses Gogo wifi to clear his inbox on the flight.

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Successful conference

Charlie attends the event and uses ExpenseIt to capture his expenses along the way.

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Getting around

Charlie uses Uber to get around Moscow without language or payment challenges.

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Meeting Sergey

Charlie meets a potential business associate for lunch.

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Connecting during chaos

A building collapses near Charlie’s hotel and his travel manager reaches out using Concur’s messaging feature to find out if he needs help.

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Post Trip

Home sweet home

Charlie returns and picks up his dog from doggy day care.

The expense report writes itself

Charlie’s expenses were pre-populated throughout his trip. He drops the entries on a report and submits.

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Cross-border payroll

Because Charlie worked in London for several months this year, his trip triggers a need to withhold UK payroll taxes.

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Dog day care is not reimbursable

Auditors catch that Charlie submitted his dog’s day care fees as an expense.

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Risky business

The Compliance team alerts Charlie that Sergey might represent an FCPA compliance risk.

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Easy ERP integration

Accounting data is easily posted into the company’s finance system.

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Trip Summary

Let’s review what Charlie and his company were able to accomplish on this trip.


Benefits Breakdown

Sales and marketing

Knows the total cost of their events


Visibility into all hotel spend


Took care of an employee in danger


Prevented a 4-figure bill


Maximized VAT reclaim


Prevented potential FCPA issues

Internal audit

Reinforced correct behavior


Automated cross-border payroll

Removing roadblocks

Charlie feels like the company has really looked after him - not only in a crisis, but in investing to make him as effective as possible by removing roadblocks throughout his trip.

Build your own Connected Journey

Concur and our network of connected applications make travel and expense effortless, so you gain complete visibility into your spend and allow your employees to focus on what matters most.

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