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Company Culture

Where David can beat Goliath: great customer service

Delivering excellent customer service fortifies your small-to-medium business’s bottom line by increasing sales, drawing new customers and bolstering your company’s reputation. Quality customer service remains one of the best advantages SMB can have over larger competitors. SMBs must exceed customers’ expectations Just take a look at these two telling facts from American Express’ most recent customer service study:  “Three out of four (74 percent) consumers…   Continue Reading »

Jason Day stuffs backpacks for area youth at Concur Community Day

PGA golfer Jason Day and his wife Ellie will bring smiles to the Puget Sound today when they stop by Concur headquarters to stuff backpacks to benefit the Boys and Girls Clubs of King County, Washington. Concur employees and leadership, as a part of Concur’s commitment to corporate social responsibility, are to join the Days in filling backpacks with non-perishable food items for children who…   Continue Reading »

Bike MS 2015—moving together toward a world free of multiple sclerosis

It’s no secret that Concur officially became part of the SAP family last December. Having joined SAP represents the next step in the Concur journey, a pivot that will enable us to deliver even greater value and service to our customers, partners and organizations around the world. We continue to reimagine the way the world should work in the digital economy and beyond.   Last…   Continue Reading »

Employee Profile: Abed Husseini

Name: Abed Husseini Concur Start Date: April 29, 2013 Hometown: Jerusalem, Palestine Favorite City in the World: London, England Favorite Workweek Lunch: Shawerma at Shawermaniac Pets: Four monkeys that I am blessed to call my children. What’s your secret superpower? I can manufacture a bicycle frame from steel tubes with only hand tools.     Tell us about you in 100 words or less: I…   Continue Reading »

Write your brand story: three steps to getting started

Everything is a story:  news; politics; the law; especially business.  And how well we prosper often depends on the quality of the stories we tell. The importance of storytelling has birthed a new executive role: Chief Storytelling Officer. CSOs haven’t been around very long, but they’re shining a light on what companies have been missing: a way to bring awareness and meaning to their brand…   Continue Reading »

Concur Client User Group on LinkedIn reaches 5,000 client members

Concur’s Client User Group on LinkedIn has reached 5,000 client members – and it’s growing! The group is a safe place for our client administrators, finance and travel executives and other relevant client roles to connect, share best practices, learn how others use Concur and access product reviews.   Check out our infographic below to learn more about the group and how people just like…   Continue Reading »

Open at work: responsibility in company culture is changing spend management

There is a general understanding in business that “you need to spend money in order to make money.” It is also generally understood that no one likes to be micromanaged, and that too tightly policing minutiae tends to result in unhappy and unproductive employees. So how do companies keep spend under control and understand which dollars are being spent most effectively, without upsetting employees with…   Continue Reading »

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