David Vine is a Senior Director at Concur and has been passionate about providing the best service for clients, firmly believing it inspires loyalty and trust. With eleven years’ experience in the expense management industry he is well placed to comment. Until it was acquired by Concur in July 2011, David was the CEO of the successful UK-based company GlobalExpense, and is now working with Concur focusing on boosting the compliance features of Concur’s integrated travel and expense solution. In the context of a tough economic climate, helping clients recover VAT by ensuring they have the right data in place for calculation and HMRC compliance, will allow Concur’s clients across the UK to recoup much-needed cash otherwise lost to the taxman. Educating clients about where leakage occurs due to lost VAT is also central to David’s role.