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App of the Week: Tenrox by Upland

Written on May 26, 2015 at 7:00 am, by

The Top 3 Things Service Organizations Need to Understand   Customer Success Is Your Most Effective Tool As software as a service (SaaS) becomes the norm, the ability to differentiate on unique abilities is becoming less relevant. Implementations are becoming simpler and independent of geographic locations, requiring service organizations to stand apart in other ways. Clients no longer have to remain with a service provider…   Continue Reading »

American Red Cross increases efficiency through expense management software: Concur Innovation Award Winner 2015

Written on May 26, 2015 at 5:41 am, by

The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief and lifesaving education. Formed in 1881, the American Red Cross is comprised of a powerful network of generous donors, volunteers and employees. Their common purpose is to offer help and hope whenever someone urgently needs it. They have deployed technology into their spend management system to empower their ability to prevent…   Continue Reading »

Write your brand story: three steps to getting started

Written on May 21, 2015 at 11:28 am, by

Everything is a story:  news; politics; the law; especially business.  And how well we prosper often depends on the quality of the stories we tell. The importance of storytelling has birthed a new executive role: Chief Storytelling Officer. CSOs haven’t been around very long, but they’re shining a light on what companies have been missing: a way to bring awareness and meaning to their brand…   Continue Reading »

Concur Client User Group on LinkedIn reaches 5,000 client members

Written on May 18, 2015 at 10:47 am, by

Concur’s Client User Group on LinkedIn has reached 5,000 client members – and it’s growing! The group is a safe place for our client administrators, finance and travel executives and other relevant client roles to connect, share best practices, learn how others use Concur and access product reviews.   Check out our infographic below to learn more about the group and how people just like…   Continue Reading »

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    App of the Week: Tenrox by Upland

    The Top 3 Things Service Organizations Need to Understand   Customer Success Is Your Most Effective Tool As software as a service (SaaS) becomes the norm, the ability to differentiate on unique abilities is becoming less relevant. Implementations are becoming simpler and independent of geographic locations, requiring service organizations to stand apart in other ways. Clients no longer have to remain with a service provider…   Continue Reading »

Expenses

Thought Leadership

    Concur wins Geekwire Deal of the Year award #gwawards

    A few weeks ago, we shared the exciting news that we had been nominated for a GeekWire Award. These annual awards offer recognition to local entrepreneurs, companies and innovations, supporting and enlisting the Pacific Northwest technology community to vote for their favorites in 13 different categories. Each award nomination is proposed by the tech community itself, so to win one of the self-proclaimed “Oscars of…   Continue Reading »

Business Travel

Small Business

    The digital SMB: 4 strategies for using what you’ve got

    “One of the toughest challenges for us as a small business is that we don’t have the brand of our larger competitors,” said Chris Wu, CEO and co-founder of Paper Culture, an online retailer specializing in stationary.  That’s why Wu, and lots of other SMB owners feel they can’t afford not to invest time in their businesses’ digital life.   Hit the gas and grow…   Continue Reading »

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