What's Ahead at Concur: Four Big Areas of Growth
We’re spending this week in Las Vegas at our largest global client conference, Fusion. For the blog, we’ve gathered up some of the thoughts and ideas that are driving us and what people are hearing about at our keynote addresses.Pictured below: Raj Singh, COO and President.

With a new TripIt partnership starting to flourish and a brand new office opened in Japan, Concur has definitely started 2011 at a clip. So, what’s around the corner for us? In what areas are we going to put significant energy? In four big words – mobile, social, cloud and platform.
Mobility
Greater mobility that does not sacrifice productive usability emerged within the last few years as smartphones have taken their place as bona fide business tools. The character, needs and tools of the business traveler has changed. While we introduced our mobile offering two years ago and we have seen significant adoption, our end users have just begun to see the type of functionality that we and others will roll out in the coming years. There is plenty of room for new and dramatic innovation within the mobile space.
Social
Social media sites like Facebook, Twitter and LinkedIn are not just popular destinations for consumers: they are powerful sources for productivity. For both of these reasons, we are building out our ability to connect peers via social media sites and tools to share travel plans, stay productive on the go and build or maintain relationships. With increased mobile functionality, social media expectations from end users and opportunities for businesses are just going to grow.
Cloud
Cloud computing has been an integral part of Concur strategy for many years. It is also becoming the norm for solutions providers across industries and geographies. We are continually investing in and improving our on-demand capabilities and services to allow our customers the best solutions that fit their needs – regardless how they may evolve over time.
Platform
Integrating business solutions and extending service capabilities through add-on solutions is a fundamental need for most businesses. With Concur, organizations can use several integration options starting with simple extract file transfers. The Concur Connect Platform allows organizations the ability to extend Concur’s travel and expense management data and capabilities with an open, standards-based framework.
Concur’s recent acquisition of TripIt is a good example of how Concur is putting the above areas of growth together to offer organizations and their employees more – more productivity and more choices.
To join the Fusion conversation, follow conference happenings on @ConcurInc on Twitter, search on the #fusion2011 hashtag, or visit our Concur Facebook page.














Article Comments
Hi Marchelle,
Thanks for attending my "Social Media: Getting it to Work for You - Not Against You" session at Fusion. Many people have the same question about productivity. Here’s an interesting article from the Harvard Business Review that addresses your concern. In it they discuss how businesses like IBM and Toshiba are using social media tools such as wikis, blogs, microblogs and corporate social networks to connect employees globally and to foster mass collaboration. Research findings show these three key benefits:
1. Access to social media improves productivity
2. Millennials will seek jobs that encourage the use of social media
3. Companies that provide access to social media create a more engaged workforce
The author concludes, “Companies who want to attract and recruit the best talent will realize becoming über-connected will be a business imperative.” Let’s continue the conversation and encourage others to share their social media experiences on our LinkedIn Concur Client User Group.
Best,
Colleen Carrington
Online Marketing Manager, Social Media, Concur
Full Article: "The Über-Connected Organization: A Mandate for 2010" http://bit.ly/idzNVV, Summary: “Management Tip of the Day”: http://bit.ly/i0nOLK
I have a few questions:
1. For the social space, what success stories are out there from other clients, where social applications played a roll in strategic business processes or needs? I find myself questioning platforms like Facebook or Twitter, only b/c it seems to drive productivity down. I know I heard examples of potential benefits, but who has an actual Travel/Expense related experience to share?
2. I heard at the conference, that there are "plans" for the TripIt application, and it might be too soon to pinpoint strategy, at a granular level, but what is the overall intention. Is it to ease the travel process for those that aren't using Concur Travel? That's how I see it. If a company isn't integrated, it sounds like it's another way to bring in trip detail for reconciliation purposes. Just curious.
I'm sure I'll have more questions about the other 2 as soon as I find time to read up on them... :)
Thanks,
Marchelle
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