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When your employees have questions, Concur’s User Support has the answers

Providing support for your entire organisation can be a time and resource intensive task, and may not be something which your organisation wants to manage itself. Using the User Support Desk service, you can:

  • Remove the need to staff this role
  • Offer prompt assistance to all employees
  • Provide a monthly report of agreed performance indicators

 

Reliable support 24 hours a day, seven days a week

Concur's User Support Desk service provides software support directly to your employees. This support service is open to any of your employees who can contact Concur in relation to:

  • Application questions
  • Service requests
  • Incident reporting

The service can also be used to help your employees resolve problems when completing a particular task.

 

Learn more about Concur’s User Support Desk service