Piedmont Natural Gas, Patricia Neal
"What’s really the best part is that its web based. We love the fact that anyone can do their report from anywhere and anyone can approve it from anywhere so in our training classes, we call it our no excuse reporting solution. Get on the web. It doesn’t matter where you’re at. You can be at home."
"One of the best things that happened for me was to be able to get off the paper trail. I’d be opening all these interoffice envelopes then I was having to process all of them. I was having to use the adding machine to add them all up because nothing went past me that didn’t get a full audit. "
"so now a 12 million dollar spend that took me probably a half a day every day to handle, now I can do, also with the purchasing cards involved in it too, which is now about 40 million, I can do all of that in really no time."
"When we actually decided to go automated, we looked at several solutions. They just didn’t meet up to Concur."
"In my role Concur is my life. Before, I was just doing a job but not it’s where I want to come to work. I’m so excited. There’s so many things to do in there. There’s so much reports I can pull out of there and find the detail that I need to that there’s not enough hours in the day. I come in early. I work through lunch. I leave late. My boss gets upset about it but I just can’t help it. I love Concur."
"and the users?—what they love. They love not having to keep receipts any more. They love throwing those in the trash can and not having to be responsible for them. They love putting everything on the card and then not having to wait before they are reimbursed to try to pay their card in time. It’s just a win-win situation for the user and also for the company."