Cummins Inc, Courtney McCoy
"We can now focus our attention on creating a better value to our employees versus spending all of our IT resources in upgrading the applications."
"We can be more strategic. We can be more flexible and we can actually focus on making things better versus correcting the problems that we initially could be experiencing from those software upgrades."
"We have a robust solution right now with the way that we’re deploying Concur and we want to stick with that. We’re taking advantage of the cash advance feature, using the travel request options within the Concur application and sticking within that realm and approval flows. Keeping that consistent. Not having 15 managers and directors and supervisors approving the expense report and yet having one. Going through the extensive travel authorization process with going through the multiple approvals that are needed and not having them doing it a second time when it comes time to approve the expense report. So creating that one global method is what I’m hearing from them and is what I’m sticking with because it makes my job a lot easier too."
"I see a huge benefit of implementing the Concur end to end solution into the Cummins environment because it saves so much time. You have your receipts coming in to the application. You have your travel itinerary coming into the application. It has a matching module built into it to let me know if my hotel bill receipt is different than my credit card expenditure. It shows me right there. That is visibility that we don’t have today"
"If the expense is for 70 dollars and they charge you 74, you can see that right there and you have the ability to dispute that charge which is huge and we can drive cost out of the organization for going to an integrated solution such as the end to end product."