Agilent Technologies, Vivek Ahuja
"I think the benefits are huge in terms of the cost reduction and productivity improvement for both employee side as well as the processing side so we are benefiting all over "
"Plus along with that is the automated process of auditing. Previously we used to do, ten percent of reports used to be audited so now we have reduced it down to five percent but it’s more of a systematic audit that we are doing like three percent based on the high value amounts and two percent based on flags which are there so that is something which is there from when we moved onto the Concur system so we have the yellow and the red flags which is helping us a lot so those are the big benefits."
"the biggest benefit in terms of integrating Concur with Cliqbook would be in terms of productivity that the employees would be able to have those travel-related needs integrated into Concur and it would give them big benefits that they don‘t need to import their charges on the itinerary back into Concur again "
"The biggest benefit which comes out of this global deployment is in terms of the management information reporting that now we can have those reportings available for the management and we can do better analysis of the expenses which are incurred. Plus we can look into how we can lose on the cost like there were previously a lot of errors which were happening or there were costs that were going high as against what we expected so all those things we can control now "
"because all the expenses are getting automatically transferred into Concur so it becomes, it makes the life of the user easy because then they just need to see those charges because as the vendor transactions are getting interfaced into Concur there is a workflow message that is going out to employees that we have their transaction pending so they just go and log into the system and submit those charges for managers approval. They don’t need to take care of any payments because that is something which is taken care of by the company theoretically so there are no penalty charges "
"Cliqbook has helped us in terms of integrating the Agilent’s policies on the preferred vendors into the system like we have the preferred airline vendors. We have preferred hotel vendors so that is something which we are integrated into the system, into the Cliqbook system so it is giving us the benefit in terms of controlling those exceptions so previously when we were not integrated the exceptions or the policy violations were very high so but after integrating all these policies into the system so those exceptions have come down drastically."