Thought Leadership

There’s a new generation entering the workforce and they bring with them an unprecedented set of needs and expectations when it comes to business travel. Labeled “Millennials,” “Generation Y,” and sometimes “Generation Y-Not?” for their proclivity to question everything, this tech-savvy generation will account for nearly 50 percent of spending on business flights by the year 2020 (according to BCG research). Given that this age…   Continue Reading »

It’s safe to say that listening to a favorite song on your iPod can be delightful. Reading a book on a Kindle certainly is enjoyable. But is it really possible to put mundane tasks like entering expense reports or searching for travel in the same category as listening to music or reading? That’s exactly the mission of Concur’s User Experience team—to make a product that…   Continue Reading »

Previously, we published a blog about the link between cultural behavioural change, people, policy and compliance. It was so popular that we turned it into a white paper, which you can also download.  It explained how, even though it’s really important for businesses to have a travel and expense policy, there is often a difference between whether people are complying with the policy, or with…   Continue Reading »