Ellen Trotochaud is Senior Director, Government Travel Chain Supply and a 28-year business travel industry veteran. Her experience in the travel and technology industries includes a successful 26-year career at BCD Travel and their predecessor companies. Her current projects include implementation and oversight of the service delivery for the travel side of the Government business. She has an extensive background in customer consulting, operations, product management and marketing. Ellen is a long time member of GBTA and is a frequent speaker at regional and national industry conferences. A lifelong traveler with a penchant for French wines, good mysteries, and Keith Richards, she lives outside of Chicago.