Sessions

The Value of Integrated Travel and Expense Management for Large Companies Ideal for those in Travel Management / Finance / Accounting

In a sluggish economy, effectively managing the travel and expense process is critical for today's large organizations to keep costs in check. Cost containment begins by controlling spend before it occurs, creating efficiency in the transaction and improving visibility so you can make the best decisions possible for your company. Concur Travel & Expense uniquely gives you the ability to address all three of these areas of cost containment. In this session you'll get the details on how you can leverage these powerful integrated capabilities from clients who will share their experience and results. By session's end, you'll have clear insight into how an integrated travel and expense process can provide the efficiency, controls and savings you need get the most from every travel dollar you spend!

The Value of Integrated Travel and Expense Management for Small and Mid-Size Companies Ideal for those in Travel Management / Finance / Accounting

Small and mid-sized companies face unique challenges when it comes to managing the travel and expense process. You have the same requirements as large companies, but resources are tight, costs are on the rise and you need a process that can empower your employees and be managed with minimal resources. In this session learn how small and mid size companies can benefit from the power of an integrated travel and expense process to more effectively direct their spending, improve controls and reduce costs with minimal resources needed to manage the process. You will leave with a solid understanding of how you can turn your travel and expense process into an organizational asset that will empower your employees and provide a valuable tool to fuel your future growth.

Controlling Spend from Beginning to End - Best Practices in Aligning Travel and Expense Policies Ideal for those in AP / Administrators / Accounting/ Travel Management

This session will examine best practices in travel and expense policy creation and synchronization, communication and enforcement. Bringing travel and expense together enables you to fine tune your policy like never before.

Travel and Finance Alignment - Effectively Managing the T&E Process Ideal for those in AP / Administrators / Accounting/ Travel Management

Ensuring traveler satisfaction and safety. Optimizing a card program. Establishing efficiency and cost reduction. These are just a few of the objectives and priorities that can cause travel management and finance management to be out of alignment. In this interactive session, learn from a panel of travel and finance experts and discover strategies that can bring competing goals into alignment and help you achieve your organizational goals.

Concur Travel & Expense - Your Secret Weapon in Effectively Managing Preferred Supplier Relationships Ideal for those in Travel Management / Finance / Accounting

In this session we will dive into how you can utilize the tools within Concur Travel & Expense to aggregate and analyze spend data to give you the information you need to effectively manage your supplier relationships. This tactical class will leverage solution expertise along with a client success story to examine strategies used by companies of all sizes to ensure compliance with preferred vendor contracts to maximize your travel spend."

E-receipts - The State of the Industry in Driving Supplier Compliance and Transaction Documentation Ideal for those in Travel Management / Finance / Accounting / Procurement

Do you know the difference between credit card e-folio data feeds and the Concur Connect e-receipt program? Do you know how you can use both of these valuable sources of data to better manage your process? Attend this session to learn about state-of-the-art e-receipt programs designed to automatically deliver reliable, relevant data into your hands that will give you valuable insight into your organizational travel spend. We will also explore VAT standards, data privacy regulations and the impact of e-receipts.

Roadmap - High Level "Value" Review of What Has Been Done and What is Still to Come…DISCOVER Ideal for those in Travel Management / Finance / Program Administrator

Peek into the future! In this session, we will bring you up-to-date on the recent evolution of Concur Expense and what innovation is planned for delivery over the next year. Have questions? Great! A portion of the session will be allocated to a "hosted microphone" format to enable you to ask your most important questions.

Roadmap (Pre-authorization) - Define Release in Detail…EXPLORE Ideal for those in Travel Management / Finance / Program Administrator

This session will feature a deep dive into the new features and functionality of the Processor tool on the Concur new user interface. Learn tips and tricks of how to take advantage of all of the new features. We will also highlight enhancements that were designed based on your feedback.

Roadmap - Concur Expense Pro - Staying the Course...DISCOVER Ideal for Concur Expense Pro clients

There is a lot of excitement at Concur around our innovative new products. But there is also a strong continuing commitment to ensuring the best possible experience with your current service. Come learn about new features and functionality released in 2008 and future plans for the product. In 2009, your support team will focus on: (1) Improving the end-user experience by reducing key strokes and providing the right data to take the right action and (2) Enhancing the travel and expense integration to bring you the full benefits of an integrated travel and expense solution. A Q&A session will give you the opportunity to weigh in on issues that are important to your business.

Best Practices for your Expense Management Solution…EXPLORE Ideal for those in Program Administrator/ Finance / Accounting

Learn key strategies that will help you be more efficient and effective as you deploy your organization's expense management solution. You will receive specific examples and valuable tips that you can implement as soon as you return to the office. You will also learn about Concur Premium Services that are available to customers who wish to explore the expansion of Concur's solutions to new business processes or international markets.

Expense Round Table - Product Exploration Sessions Ideal for those in Program Administrator/ Finance / Accounting

Do you ever wish you could have access into the "behind the scenes" of a specific functionality or service? This session will allow you to ask those detailed questions or listen to other client questions related to the same service that you have. After attending this session, you will have a more indepth understanding of the specific service or functionality.

Travel Allowance in Concur Travel & Expense…EXPLORE (U.S. Regulations) Ideal for those in Program Administrator/ Finance / Accounting/Travel Management

This session will walk through the user experience when using US GSA travel allowances in Concur Travel & Expense, cover the enhanced US functionality options in this user interface, and have time for open discussion for any questions you may have.

Travel Allowance in Concur Travel & Expense…EXPLORE (Global Regulations) Ideal for those in Program Administrator/ Finance / Accounting/Travel Management

This session will walk through the user experience when using a typical travel allowance configuration in Concur Travel & Expense, followed by an open discussion period for any questions, such as configuration options or country-specific enhancements that have been made in the current user interface.

Expense Payment Strategies Worldwide Ideal for those in Treasury / AP / Financial Leadership

Currency conversions, cross border payments and wire transfers make the business of reimbursing your employees in multiple countries complex and costly. In this session, learn how you can implement an integrated international payment process leveraging the power of Concur Pay and Travelex. You'll see how you can simplify the complexity of international payments and put in place an easy electronic reimbursement process, no matter where your expense filers live.

How an Integrated Payment Process Can Reduce Cost, Improve Productivity and Improve Cash Management Ideal for those in AP / Administrators / Accounting / Treasury / Travel Management

How much time do you spend managing the reimbursement process to your employees? Is your corporate card being paid on time? A true end-to-end travel and expense process is not complete until timely payments are made. In this informative session, we will dive into the details of how you can leverage the capabilities of Concur’s fully managed payment solution, Concur Pay, to automatically schedule and electronically deliver payments to your travel employees and corporate card. You will also hear from a Concur client how Concur Pay has simplified their payment process, shortened payment cycle times and helped to improve their cash flow and controls.

Best Practices - Effectively Managing Your Corporate Card Program Ideal for those in Treasury

Are you getting the most from your corporate card program? Do you wish you had the tools to help you increase adoption, better manage your card payments and improve your rebate potential? In this session learn from industry leaders, American Express and Concur, about how your organization can leverage Concur Travel & Expense along with Concur Pay to optimize the benefit of your corporate card program by empowering your employees, improving controls and reducing costs.

Why Auditing Your Employees is Important to Your Business

Expense report audits are a sure method to identify and deter fraud. With the cost of fraud increasing every year, organizations are finding it essential to gain control over leakage. Hear a panel discussion with current Concur Audit clients on how outsourcing audit and gaining insights into issues drive the need for audit, along with best practices and benefits of an outsourced audit program.

Increase Your Expense Reporting Efficiency with Concur Audit

By making audit a seamless step of the expense reporting process, businesses are discouraging fraud and leakage before it transpires and causes serious damage. Find out how Concur can help your organization provide dedicated auditing resources that verify your employees’ expense receipts and provide the appropriate level of control to ensure compliance – all while cutting your processing costs.

Audit Requirements in Today's World

Today's accounting world is changing faster then ever. Join us for a deeper understanding of expense report audits where we’ll discuss statutory requirements, best practices and industry trends.

Looking Ahead: Future Direction for Concur Expense On Premise Clients

Join us for an in-depth look at the future, specifically designed for Concur Expense On Premise clients. This session is your high-speed on-ramp to Concur Travel & Expense. It’s an opportunity to see the benefits of converting by comparing Concur Travel & Expense to the Concur Expense On Premise features you already know. We’ll cover the Concur Travel & Expense product roadmap, as well as retirement plans for Concur Expense On Premise, to ensure you have complete information to plan your conversion strategy.

Converting to Concur Travel & Expense: A Concur Expense On Premise Client Case Study

Don’t miss this opportunity to interact with your peers who have already converted from Concur Expense On Premise to Concur Travel & Expense. Concur asked some of our recently-converted Concur Expense On Premise clients to share their experience. Learn about the process they used, review their results and take home some valuable lessons learned. Interact and ask questions in a relaxed, casual setting.

Converting to Concur Travel & Expense: Preparation for Concur Expense On Premise Clients

Learn about Concur's conversion methodology and the tools and processes we use to help Concur Expense On Premise clients convert to Concur Travel & Expense. Find out how to manage change in your organization and how to best prepare for Concur Travel & Expense. We’ll equip you with information, tips and guidance that will ensure a successful conversion, enthusiastic users and approval from your executives.

Looking Ahead: Future Direction for ExpenseLink Clients

Join us for an in-depth look at the future, specifically designed for ExpenseLink clients. This session is your high-speed on-ramp to Concur Travel & Expense. It’s an opportunity to see the benefits of converting by comparing Concur Travel & Expense to the ExpenseLink features you already know. We’ll cover the Concur Travel & Expense product roadmap, as well as retirement plans for ExpenseLink to ensure you have complete information to plan your conversion strategy.

Converting to Concur Travel & Expense: An ExpenseLink Client Case Study

Don’t miss this opportunity to interact with your peers who have already converted from ExpenseLink to Concur Travel & Expense. Concur asked some of our recently-converted ExpenseLink clients to share their experiences. Learn about the process they used, review their results and take home some valuable lessons learned. Interact and ask questions in a relaxed, casual setting.

Converting to Concur Travel & Expense: Preparation for ExpenseLink Clients

Learn about Concur's conversion methodology and the tools and processes we use to help ExpenseLink clients convert to CTE. Learn how to manage change in your organization and how to best prepare for Concur Travel & Expense. We’ll equip you with information, tips and guidance that will ensure a successful conversion, enthusiastic users and approval from your executives.

Converting to Concur Travel & Expense: Preparation for Concur Expense Pro Clients

Learn about Concur's conversion methodology and the processes we use to convert clients from Concur Expense Pro to Concur Travel & Expense. Learn how to manage change in your organization and how to best prepare for Concur Travel & Expense. We’ll equip you with information, tips and guidance that will ensure a successful conversion, enthusiastic users and approval from your executives.

Concur Expense Service to Concur Travel & Expense Upgrade Process Overview

In this session, you will learn about the benefits of upgrading from Concur Expense to Concur Travel & Expense. We will compare specific functionality side-by-side, review the upgrade process and talk about how you can prepare your organization. This includes having a look at how you can leverage our Change Management Toolkit for the rollout of the new user interface to your users. There will also be plenty of time to answer your questions.

The Value of Integrated Travel and Expense Management for Large Companies Ideal for those in Travel Management / Finance / Accounting

In a sluggish economy, effectively managing the travel and expense process is critical for today's large organizations to keep costs in check. Cost containment begins by controlling spend before it occurs, creating efficiency in the transaction and improving visibility so you can make the best decisions possible for your company. Concur Travel & Expense uniquely gives you the ability to address all three of these areas of cost containment. In this session, you'll get the details on how you can leverage these powerful integrated capabilities from clients who will share their experience and results. By session's end, you'll have clear insight into how an integrated travel and expense process can provide the efficiency, controls and savings you need get the most from every travel dollar you spend!

The Value of Integrated Travel and Expense Management for Small and Mid Size Companies Ideal for those in Travel Management / Finance / Accounting

Small and mid-sized companies face unique challenges when it comes to managing the travel and expense process. Resources are tight, costs are on the rise and you need a process that can empower your employees and be managed with minimal resources. In this session, learn how small and mid-sized companies can benefit from the power of an integrated travel and expense process to more effectively direct their spending, improve controls and reduce costs with minimal resources needed to manage the process. You will leave with a solid understanding of how you can turn your travel and expense process into an organizational asset that will empower your employees and provide a valuable tool to fuel your future growth.

Controlling Spend from Beginning to End - Best Practices in Aligning Travel and Expense Policies Ideal for those in AP / Administrators / Accounting/ Travel Management

This session will examine best practices in travel and expense policy creation and synchronization, communication and enforcement. Bringing travel and expense together enables you to fine-tune your policy like never before.

Travel and Finance Alignment - Effectively Managing the T&E Process Ideal for those in AP / Administrators / Accounting/ Travel Management

Ensuring traveler satisfaction and safety. Optimizing a card program. Ensuring efficiency and cost reduction. These are just a few of the objectives and priorities that can cause travel management and finance management to be out of alignment. In this interactive session, learn from a panel of finance and travel experts how you can discover strategies that can bring these competing goals into alignment and to help you achieve your organizational goals.

Concur Travel & Expense - Your Secret Weapon in Effectively Managing Preferred Supplier Relationships Ideal for those in Travel Management / Finance / Accounting

In this session, we will dive into how you can utilize the tools within Concur Travel & Expense to aggregate and analyze spend data to give you the information you need to effectively manage your supplier relationships. This tactical class will leverage solution expertise along with a client success story to examine strategies used by companies of all sizes to ensure compliance with preferred vendor contracts to maximize your travel spend.

E-receipts - The State of the Industry in Driving Supplier Compliance and Transaction Documentation Ideal for those in Travel Management / Finance / Accounting / Procurement

Do you know the difference between credit card e-folio data feeds and the Concur Connect e-receipt program? Do you know how you can use both of these valuable sources of data to better manage your process? Attend this session to learn about state-of-the-art e-receipt programs designed to automatically deliver reliable, relevant data into your hands that will give you valuable insight into your organizational travel spend. We will also explore VAT standards, data privacy regulations and the impact of e-receipts.

Optimizing Concur Travel & Expense - Advanced Configuration Options Ideal for those in Travel Management / Finance / Accounting

Concur Travel & Expense can dramatically simplify the lives of business travelers and administrators. Current Concur Travel & Expense administrators will appreciate this deep dive into the integrated configuration options and settings that will give you new and fresh ideas about how your organization can get the most from this powerful solution.

2008 Concur Cliqbook Travel Enhancements & Key Functionality - What You Really Need to Know Ideal for TMC & Corporate Clients

Miss one of Concur's monthly release webinars? This is a great session for busy travel managers and Concur Cliqbook Travel administrators that may have been unable to take in all of our monthly Release Notes documentation. Learn about new and recent features that have been released in Concur Cliqbook Travel, and gain the know-how to effectively implement and incorporate these features into your travel program.

Concur Cliqbook Travel Roadmap - What's Ahead? Ideal for TMC & Corporate Clients

Want to learn about upcoming enhancements that will be incorporated into Concur Cliqbook Travel in the future? A crowd favorite last year, this session will feature an advanced preview of the near-term Concur Cliqbook Travel product roadmap. Hear about all of the exciting features and functionality that we will be delivering to you!

Make an Impact on Meeting Spend and Your Company's Bottom Line - Building Your Case for Meetings Management Ideal for Corporate Clients

Leverage Concur Cliqbook Travel to support your Strategic Meeting Management Program (SMMP)! Learn about the synergies that unite meetings and travel departments, as well as how to consolidate relationships and maximize savings with suppliers that provide services to both transient travelers and meeting attendees. Demonstrate your strategic value to your company by transforming meetings and events into a “managed” cost category.

Travel Management Hot Topics (Extended Session) Ideal for TMC & Corporate Clients

So many questions, so little time! Join Concur, your peers and industry experts for open discussions on the hottest topics impacting corporate travel. Bring your questions and experiences and join us for the 2009 Hot Topic session. Topics to include: leveraging integrated travel and expense, using Concur Meeting, e-receipts made easy, full content and how access to multiple vendors can drive adoption, and the power of a Concur Cliqbook Travel site audit.

Travel Taking Your Travel Program to the Next Level Ideal for Corporate Clients

Take a 21st century approach to improving/enhancing your travel program. Join us as we expand the traditional definition of adoption and compliance and learn how leading corporations are combining procurement with travel management for a highly successful travel program.

Travel Delivering Results that Drive Bottom Line Savings: Benefits of Concur Travel & Expense from a Travel Perspective Ideal for Corporate Clients

Your primary responsibility may be on the travel side, but the expense part of T&E can certainly have an impact on your travel program. This session will walk through a truly integrated T&E process, while highlighting the benefits from a travel program perspective along the way. A panel of Concur clients will also share their stories, including how their team was able to deliver the type of results that drive bottom line savings.

Turning your Travel Data into Business Intelligence Ideal for Corporate Clients

What data do you have access to that helps you manage your travel program and suppliers? How long does it take you to consolidate and analyze the data that you can get your hands on? If your answers to these questions are “not enough” and “too long”, attend this session. We’ll discuss how to turn your travel and expense data into actionable information that can be used to effectively manage your travel program, drive behavior of internal stakeholders and effectively negotiate with your suppliers.

Travel Optimizing Your Relationship with Concur Cliqbook Travel Client Services Ideal for TMC & Corporate Clients

Learn advanced troubleshooting techniques for Concur Cliqbook Travel and hear the top questions that Client Services receives. Get in depth details regarding the "support" process and Concur Cliqbook Travel Client Services' plans for the future. Put a name to a face and "meet" the Concur Cliqbook Travel Client Services team!

Ask The Experts: Concur Cliqbook Travel Ideal for TMC & Corporate Clients

We're bringing our Concur Cliqbook Travel experts together for what has become a Concur User Conference tradition! This is your chance to ask a panel of Concur experts any questions that you have related to Concur Cliqbook Travel - from R&D strategy to features and functionality to support and training. We look forward to answering the questions that are top-of-mind for you. This session is sure to be lively and interactive and always sparks great discussion, sometimes even great debate. You won't want to miss this one!

Taking Your Corporate Card Program Globally

The benefits to rolling out a corporate card program on a global basis can be significant for organizations of all sizes, but there are key considerations and planning which are required to ensure success. In this session, you will hear from your peers and a corporate card provider on what the potential benefits are and what you must know before you go.

Launching a Successful Global Travel Program

Many companies may describe their travel program as global, but that may fall short of many people’s definitions. This session will attempt to define what constitutes a “global” travel program, what the benefits are in going “global” and the key things to accomplish in establishing such a program. Discussion topics will include: global program rollout techniques, online booking adoption strategies for global success, country-specific challenges and recommendations, best practices to tap into global travel inventory, and global travel policy strategies.

Sustaining a Successful Global Travel Program

Your travel program is global, you have reached all travelers. Now what? How do you sustain your success, measure the benefits and continue to drive the program to the next level? What’s next? Find out how in this session.

Reaching Every Traveler Across the Globe with Your Expense Claim Program

Taking your travel program to a global level can be tough. This session will attempt to answer your questions regarding the considerations for reaching every traveler within your company globally with Concur Expense. From discussing VAT reclamation to work privacy laws, this session will highlight the decisions you have to make as an organization before you globalize your expense program.

Here's What Happened When We Went Global

In this panel session, we will hear from some of your peers on what happened when they took their expense programs to a global scale. Come learn what they did right, what did not work as planned, and what recommendations they have for you as you consider expanding your expense program globally.

Leakage reporting - Travel Data Made Actionable Ideal for those in Travel/Procurement

Concur Intelligence gives travel managers and procurement specialists data they can use to detect leakage - employees not using your preferred providers, thus giving you the ability to change behavior, save dollars and maximize supplier negotiations. Learn how one travel manager put the power of analytics to use!

Concur Invoice Panel

Join us for a panel discussion with existing Concur Invoice clients where we'll focus on how these clients improved cash management, created efficiencies and increased visibility - all while improving internal controls.

Concur Invoice Today and Tomorrow

Where is Concur Invoice headed in the next year? Gain an understanding of the features and benefits of Concur Invoice today, as well as the future roadmap.

Moving to a Paperless World: Concur Invoice Case Study

A key challenge Accounts Payable departments face is being bogged down with paper invoices. We'll discuss how a current client used Concur Invoice to eliminate both paper invoices and manual data entry through two types of electronic data capture: e-invoices and Intelligent Capture. The client will share how they created a business case, why they chose Concur and talk about the implementation process they went through.

The Value of Adding Concur Invoice to Your Existing Concur Travel & Expense Solution

Employee spend occurs any time an employee makes a purchase on behalf of your company. From business travel and entertainment costs to office supplies, professional services and recruiting expenses, your employees spend money while performing their daily business activities. These expenses hit your AP department in the form of expense reports, p-card charges, check requests and invoices. Find out how automating these processes will allow your employees to focus their time and effort more efficiently on growing the business and serving their customers.

Reduce the Workload of Your AP Team with Digital Mailroom

Explore ways to remove paper from your AP process - including using Concur services to digitize all invoices. We'll discuss how invoices can be directly routed to Concur for the initial processing, further reducing the workload of your AP organization.

Analytics 201- Advanced Training on Intelligence Ideal for those in AP/Procurement/Executives/Controller/Travel

You have used the standard reports, perhaps even crafted a couple yourself. Now you are ready to take the next step. This is a course in advanced report writing. We will show you how to build upon the knowledge you have and take it to the next level. We will also discuss Concur's premium consulting services, which you can leverage to augment your reporting and analysis effectiveness, including developing best practices around the specifics of your organization.

Integrated T&E Reporting - What you can get Ideal for those in AP/Procurement/Executives/Controller/Travel

Data from integrated T&E reporting is the most powerful data you can get! Detect leakage - employees may not be using your preferred providers, thus giving you the ability to change behavior, save dollars and maximize supplier negotiations. Learn how one travel manager put the power of analytics to use to save money, negotiate the best deals, and gain total compliance, visibility and control over employee behavior and expenses alike!

Making Data Actionable - What to do with Your Data! Adding Relevancy of Your Value to Your Boss! Ideal for those in AP/Procurement/Executives/Controller/Travel

So you have Concur Intelligence --now what? With 17 standard reports and limitless custom reporting options, how do you know what you need? This session highlights analysis and what you can do with it once you understand its power. Additionally, learn about how to use data to demonstrate your savings to a C-level individual. Learn from personal experience with analytics on what one CFO found most critical to their business and why. This session is great for C-level employees and those who work with them.

Stand and Deliver or "I think I'm going to Burst!" Ideal for those in AP/Procurement/Executives/Controller/Travel

This session is a 101 on scheduling and delivering reports. You’ll learn about all the capabilities and nuances around how to customize a delivery schedule, recipients and the reports your users can access. And, you will see how to get your recipients to pay attention!

The Future of Analytics Ideal for those in AP/Procurement/Clevel/Controller/Travel

What is on the horizon for data? How will our use of data and the kind of data we receive change in the future? In this follow-up session to "Stand and Deliver," learn even more about the future capabilities and nuances around how to customize the delivery schedule, recipients and the reports they can access.